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FREQUENT QUESTIONS

Read our frequently asked questions below!

FAQs

What should my son/daughter bring?

  • ​Small Kitchen Appliances
  • Dishcloths
  • Towels
  • Hot Pads
  • Kitchen Garbage Can
  • Cleaning Supplies
  • High Efficiency Laundry Detergent
  • Standard Twin Bedding
  • Pillow Plastic Mattress Cover (Mandatory)
  • Towels
  • Personal Toiletries
  • Toilet Plunger
  • Iron
  • Laundry Basket
  • Cooking & Eating Utensils

How do I pay rent?

​Online through your Landing account is the preferred payment method (there are no fees for paying online). Payments can also be made in person using cash, *certain credit cards, money orders, cashier’s check and personal check. *Credit cards accepted: Visa, MasterCard, Discover, American Express

How do I receive my financial aid?

Financial aid will not pay The Landing directly. The student is responsible for receiving their financial aid from their BYU-Idaho Student Account by working through BYU-Idaho’s financial aid office and cashier’s office, they can be reached at (208) 496-1600 .

What are the move-in and move-out dates?

​These are listed on each contract that is signed. They can be viewed under your online account. The move-in date is the first date you can stay in your apartment. The move-out date is the last day to check-out of your apartment.

Do you offer storage?

If you are a current tenant in the Fall with a future contract for the following Winter semester and or a current tenant for the Winter with a future contract for the following Spring semester, items can be stored for free in the apartment between these semesters.​We do not offer storage during the Summer

What size are the beds?

​The beds are standard twin.

How far of a walk is it to campus?

​The Landing is a 7-10 minute walk to campus.

Will I have my own room?

​All of the apartments at The Landing are shared bedrooms (everyone will have a roommate).

How many people are there in an apartment?

​There are 6 people per apartment.

What is the mailing address?

​359 W 4th South Apt. #____ Rexburg, ID 83440

Do I have to make a deposit payment every semester?

​No, if you have a future contract prior to the end of current semester you don’t have to pay again. If you do checkout without a future semester contract and then decide to live with us, you will need to make another deposit payment.

What if I have maintenance issues?

​In your online account go to the Maintenance Requests tab and enter a new request.

Can I put holes in the walls?

​Push pins, and white sticky tack are allowed, however, if damage is done to the walls, fees will be applied to your account.

How big is the apartment?

​A standard apartment is 1,332 square feet.